Virtual mailbox service: Earth Class Mail Launches Updated Design and Features

How do virtual mailbox services work?

Virtual mailbox services make your postal mail paperless. First, your physical mail gets sent to your virtual address. From there, the trained Earth Class Mail team sorts and scans your postal mail into high-quality, searchable PDFs, and then it is delivered to you electronically via your virtual mailbox account. Digitizing your mail allows you to view postal mail anywhere, anytime, and on any device. Plus, there's no need to worry if you move; your virtual mailbox can continue receiving your mail no matter where you are.

At Earth Class Mail, we care deeply about our customers and put their needs at the forefront of everything we do. We collect and analyze customer feedback weekly to provide guidance when designing new products, making enhancements, or prioritizing projects. In fact, one of our core values as a company is that we act "to serve our customers."

Whether you’re running or starting your own business, a military family, or a frequent traveler, Earth Class Mail offers an ideal solution for making your postal mail virtual. We are always hard at work to provide the best virtual mailbox services to our customers. Recently, we released new improvements for mobile and desktop users. Check it out!

Take a look at what enhancements we launched at Earth Class Mail:

1. New! Insights Mobile Dashboard (Android and iOS) At-a-glance! View all your account usage and activities on one screen. Review the number of new scans ready for your review, shipments in progress, check deposits, and items in storage that could incur an additional storage fee.

2. Improved Navigation on Mobile Devices (Android and iOS) We've also redesigned our navigation sidebar, simplifying it to a one "tap-to-change" between app functions, plus the loading indicator view. These updates make navigating the Earth Class Mail app 2x faster.

3. Custom Tag Enhancements (Web App) Tag, you're it! Newly updated MailRoom tags make it easy to quickly add tags and search keywords to help organize your mail.

4. User Interface Updates (Web App) We have expanded search capabilities and redesigned the interface to manage your shipping addresses, and updated the design to manage your account recipients in the Settings tab.

🙌 Note: These improvements provide customers with a highly-responsive interface for a consistent and simple user experience across all platforms. 

Are virtual mailbox services safe to use?

Using a virtual mailbox service provides more security than traditional mailboxes. According to the NY Post, a recent survey found that a staggering 210 million packages vanished from porches across the US in 2021. Since most people don't watch their mailboxes 24/7, mail can sit unprotected while you're out of town or just gone for the day. If you're concerned about mail theft, virtual mailbox services can provide the solution you desire without visiting the post office. You get to select a real street address and have a safer way to receive your postal mail. At Earth Class Mail, cyber security experts regularly test our systems by attempting to find online vulnerabilities. Our IT team works to address any weak spots we discover. We also give every piece of mail a unique barcode when we receive it so that you can track it at any point for more peace of mind. 

Most importantly, Earth Class Mail does not use third parties to open or scan customer mail. Trained employees handle all mail items at one secure, access-controlled facility. We also offer two-factor authentication for added security and protection on your account!

🙌 Note: With all your mail accessible in the cloud, there are many things you can do and many ways you can customize your Earth Class Mail experience! To learn more, visit earthclassmail.com.

That’s a Wrap!

About Earth Class Mail At Earth Class Mail, we are always looking for new and better ways to serve our customers and help those with businesses be successful by releasing new, innovative products and enhancements. Since our inception in 2004, we’ve processed over 18 million pieces of mail and deposited more than $2.4 billion in checks. 

Want to discover more about our virtual mailbox services?

Learn more about our flexible plans and pricing.

Always on the go?

Enjoy the freedom of accessing your mail wherever you are, from any device—giving you more time to run your business or do the things you love! Download the Android App or Apple iOS App.

We strive to be the best virtual mailbox service for our customers!

Have feedback for us? Please reach out: customervoice@earthclassmail.com.

🙌 Note: Already a customer? These new features and enhancements will work on your mobile device or tablet—just make sure you update to the latest version available in the Apple Store or on Google Play. 

*For more information about storage fees and detailed pricing, go here.